This article is about one of the most popular international logistics companies. Learn DHL tracking status meanings and how to check the tracking statuses of your package.
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DHL is a German company. It was established on 20 September 1969 to transport documents between San Francisco and Honolulu. DHL's headquarter offices are located in Bonn (Germany).
DHL Tracking Status Meanings
DHL Nigeria's main office is on Isolo Expressway, New Airport Road Junction, Isolo, Lagos. You can track your DHL shipment via their website, mobile app, email, or phone. Visit DHL's official website, click “tracking,” and enter your DHL tracking number to see the shipment's status.
Below are the DHL express tracking statuses you should look for (some statuses appear in slightly different words depending on the country or region):
| DHL Tracking Status | Meaning |
| Shipment information received / Item is pre-advised | The shipping label has been printed on the parcel, and it is waiting for the DHL courier to pick it up. |
| Shipment picked up | A DHL driver has picked up your package. |
| Into customs | The package goes through customs. |
| Customs status updated | Customs have processed your parcel. Click on the tracking page's "further detail" link to see any relevant information about the customs process. |
| Cleared customs | The item went through customs. |
| DHL needs further information from the importer | You don't need to provide any further information or contact DHL. The status will clear automatically, or DHL will contact you via phone or email if they need information (on rare occasions). |
| Shipment has been given a release by customs | Customs have inspected your parcel and cleared it for delivery. |
| Shipment on hold | Your parcel is in a holding area with other parcels waiting to be moved to DHL's delivery network. You do not need to contact DHL because the parcel will be delivered on time. |
| Clearance processing complete | Your package successfully passed the clearance process. |
| With delivery courier / In transit / In progress | The delivery courier is bringing the parcel to your address. |
| Out for delivery / Arrived at delivery facility | The package has arrived at the destination point. |
| Arrived at overseas | The item has arrived in your country. |
| Returned back to sender | There can be different reasons for returning. |
These DHL tracking status meanings will help you when receiving a parcel. If you receive any incomprehensible message, don't hesitate to contact your local DHL service centre for further clarification.
Understanding the tracking statuses can greatly alleviate concerns regarding your package's journey, ensuring you're informed every step of the way.
